Day 1:

Session 1: Introduction to Dental Practice Management

• Overview of dental practice management
• Importance of effective practice management
• Common challenges faced by dental practices

Session 2: Leadership and Team Building

• Role of leadership in dental practice management
• Strategies for building and managing high-performance dental teams
• Fostering a positive workplace culture

Session 3: Financial Management Basics

• Introduction to financial management principles in dental practices
• Key financial metrics and benchmarks
• Basics of budgeting and financial forecasting

Day 2:

Session 4: Patient Experience and Communication

• Importance of patient-centered care
• Effective communication skills for dental professionals
• Handling patient complaints and feedback

Session 5: Marketing and Patient Acquisition

• Developing a marketing strategy for dental practices
• Online and offline marketing channels and tactics
• Patient acquisition and retention strategies

Session 6: Practice Growth and Future Planning (2 hours)

• Strategic planning for practice growth
• Expanding services and diversifying revenue streams
• Succession planning and exit strategies

Conclusion:
Summary of key takeaways from the course.
This 2-day course provides a condensed yet comprehensive overview of essential topics in dental practice management, covering leadership, financial management, patient experience, communication, marketing, and practice growth. Each session is designed to be interactive and engaging, with opportunities for discussion and practical application of concepts.