Day 1:

Session 1: Introduction to Practice Management

• Overview of practice management in dentistry
• Importance of effective practice management for success
• Key challenges and opportunities in dental practice management

Session 2: Leadership and Team Building

• Principles of effective leadership in dental practice
• Building and managing high-performance dental teams
• Strategies for fostering a positive workplace culture

Session 3: Financial Management

• Basics of financial management in dental practice
• Budgeting and financial forecasting
• Fee setting and revenue optimization strategies

Session 4: Patient Experience and Communication

• Understanding patient expectations and preferences
• Effective communication skills for dental professionals
• Patient-centered care and service excellence

Day 2:

Session 5: Marketing and Patient Acquisition

• Developing a marketing strategy for dental practices
• Online and offline marketing channels and tactics
• Patient acquisition and retention strategies

Session 6: Practice Growth and Expansion

• Strategic planning for practice growth
• Expanding services and diversifying revenue streams
• Managing practice mergers and acquisitions

Session 7: Risk Management and Legal Considerations

• Identifying and managing legal and regulatory risks
• HIPAA compliance and patient data security
• Handling patient complaints and malpractice prevention

Session 8: Case Studies in Practice Management

• Analysis of real-world practice management scenarios
• Discussion of challenges and solutions
• Group exercises and interactive case discussions

Day 3:

Session 9: Technology Integration and Workflow Optimization

• Incorporating technology into practice management
• Electronic health records (EHR) systems and practice management software
• Workflow optimization for increased efficiency

Session 10: Succession Planning and Exit Strategies

• Planning for the future of the dental practice
• Succession planning for practice owners
• Exit strategies and practice transitions

Session 11: Ethical Considerations and Professional Development

• Ethical principles in dental practice management
• Continuing education and professional development opportunities
• Personal and professional growth strategies for dental professionals

Session 12: Conclusion and Course Review

• Summary of key learnings and takeaways
• Course evaluation and feedback
• Certificate distribution

This 3-day course provides comprehensive training in advanced practice management for dental professionals, covering leadership, financial management, patient experience, marketing, risk management, technology integration, succession planning, and ethical considerations. Case studies, interactive sessions, and group exercises ensure practical learning and application of concepts.